System Analyst
4 weeks ago
Transform your career with a rewarding role at Altrad Services Singapore PTE. LTD.
About the JobWe are seeking a highly skilled IT Service Desk Analyst to join our team in Singapore. As an IT Service Desk Analyst, you will be responsible for providing exceptional support to our users, ensuring they have access to reliable and efficient systems.
Your duties will include:
- Supporting Multiple Systems
- Resolving Technical Issues
- Liaising with Staff
- Escalating Problems When Necessary
- Continuously Maintaining and Monitoring Systems
- Assisting with System Migrations
- Maintaining Logs of Completed and Ongoing Changes
- Analysing Root Causes of Business Issues
You will also play a key role in driving excellence through the effective use of ICT systems, understanding business requirements, and developing solutions that meet evolving needs.
Requirements
- ITIL Certification
- Strong Analytical and Problem-Solving Skills
- Excellent Communication and Interpersonal Skills
- Understanding of Database Technologies
- Engineering or ICT Degree/Diploma
Key Skills
- Technical Acumen and Analytical Ability
- Experience with ICT Systems, Development, Testing, and Implementation
- Understanding of Regulatory Requirements and Data Management
- Ability to Communicate Complex Information Simply
- Pragmatic Approach to Balancing Needs
We offer a competitive salary of SGD $6000 - $8000 per month, commensurate with experience. If you are a motivated individual with a passion for delivering excellent service, we encourage you to apply.
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