Chief Client Liaison
5 days ago
The primary focus of this role is to provide exceptional service and support to key clients across multiple sectors. As a liaison, you will be responsible for addressing all client inquiries and requests in a prompt and professional manner.
To ensure the success of our strategic initiatives, you will collaborate with internal teams to tailor solutions that meet client requirements. This may involve working closely with cross-functional departments to enhance efficiency and deliver results.
In addition to your core responsibilities, you will also assist in product development initiatives. This includes conducting market research, testing products, and gathering feedback to drive continuous improvement.
As a Key Account Professional, you will play a vital role in building strong relationships with existing clients. This will involve regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.
- Provide exceptional service and support to key clients across multiple sectors.
- Collaborate with internal teams to tailor solutions that meet client requirements.
- Assist in product development initiatives, including market research, product testing, and feedback gathering.
- Build strong relationships with existing clients through regular communication and proactive outreach.
Requirements:
Product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.
Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized approaches.
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