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Technical Lead

1 week ago

Singapore ICONZ-Webvisions Pte Ltd Full time

We're ICONZ-Webvisions Pte Ltd, a business partner to enterprises and businesses embarking on their digital transformation journey. Our team is dedicated to delivering innovative solutions that solve real-world problems and empower entrepreneurs and corporations to achieve their aspirations.

As a passionate and mission-driven company, we're seeking individuals who share our values and can thrive in our dynamic start-up-like environment.

This role plays a critical part in leading our network and security/firewall infrastructure. You'll collaborate closely with our operations and sales teams to ensure seamless service delivery and exceptional customer support.

Key Responsibilities
  • Maintain and improve the reliability, performance, and security of datacentre, cloud, and firewall systems.
  • Collaborate with the senior technical team to oversee the operations team and ensure alignment with company objectives.
  • Develop and implement strategies for efficient service provisioning, decommissioning, and ongoing maintenance.
  • Create detailed technical documents and provide expert guidance for various projects.
  • Participate in service/solution delivery, contract management, and escalation resolution.
  • Investigate and resolve technical issues promptly and professionally.
  • Work closely with vendors to ensure timely delivery of services and products.
  • Support the company's solution development through testing and evaluation of new technologies.
  • Contribute to sales efforts by providing pre-sales support and expertise.