Healthcare Operations Officer
2 days ago
About the Role
The FARRER PARK HOSPITAL PTE. LTD. is seeking a skilled Senior/Patient Service Officer to manage front desk functions, providing excellent customer service and care to patients and their families from admission to discharge.
Key Responsibilities:
- Registration of patients for inpatient admissions and day surgery, including financial counselling on estimated bill sizes
- Ensure accurate and complete documentation required for patient admissions/registrations
- Collection of deposits and bill payments, as well as liaising with patients/payers for outstanding payments
- Coordinate with respective departments and doctors for the submission of required information and documents to generate billing
- Undertake any other ad hoc projects or duties assigned
Requirements and Qualifications
To be successful in this role, you will need:
- A recognised Diploma in any discipline or equivalent, and/or 1-2 years of relevant experience in the healthcare industry (appointment will commensurate with experience)
- Familiarity with basic medical terminology
- A good command of English
- Customer-oriented with a pleasant disposition and excellent interpersonal skills
- Computer literacy and ability to work with numbers
- Open to shift work arrangements, including weekends and public holidays
What We Offer
We offer a competitive salary of SGD $4,500 - $6,000 per month, depending on experience, as well as opportunities for professional growth and development.
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