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Automotive Accident Claims Specialist
2 weeks ago
The Accident Claims professional handles car accident reporting related matters, manages customer expectations, and coordinates with technicians to ensure vehicle repairs are completed efficiently. This role requires strong communication skills, basic knowledge of insurance principles, and the ability to work effectively in a dynamic environment.
This position is ideal for individuals who possess at least 1-2 years of working experience in the related field, hold a diploma or degree, and have a passion for working in the automotive industry. The successful candidate will be able to create repair estimates, communicate with insurance companies, and handle customer inquiries.
Key Responsibilities- Handling car accident reporting related matters
- Managing customer expectations from accident reporting to vehicle repair completion
- Create repair estimates for damaged vehicles
- Communicate with insurance company/surveyors for claims
- Manage & coordinate with technician on repair plans
- Handle customer inquiries and phone calls effectively
- Prepare quotations, sales orders, purchase orders, delivery orders, and invoices
- Perform other administrative duties as assigned by superiors
- At least 1-2 years of working experience in the related field
- Must possess at least a diploma or degree
- Good communication skills are essential
- A keen learner with a passion for working in the automotive industry
- Work in a dynamic environment with opportunities for growth and development
- Enjoy a comfortable working schedule with 5 days off per week