Key Account Manager, Casino Industry

6 days ago


Singapore MARINA BAY SANDS PTE. LTD. Full time
Job Overview

We are seeking a highly skilled Key Account Manager to join our team at MARINA BAY SANDS PTE. LTD.

Responsibilities
  • The ideal candidate will be responsible for coordinating Business Development Executive activities on shift and developing new business from Ruby or Mass market to Paiza Club.
  • The successful applicant will introduce and promote Paiza Club facilities, premium/cash programs and benefits to potential patrons.
  • Assist with opening and settlement of Premium Program in conjunction with IM Shift Managers during high volume business hours.
  • Build and maintain rapport with patrons and develop profiles on each key premium player to ensure team members of Paiza have the knowledge of individual preferences.
  • Contact patrons by telephone calls or greeting cards during festive season or personal celebrations (Birthdays, anniversary etc).
  • Manage discretionary comp allowances to patrons effectively and manage and approve program overcomp based on MBS comp policy.
  • Organize and supervise travel and accommodation arrangements, assist to manage functions and participate in special events.
Requirements
  • A minimum of four years' experience in the capacity of Business Development or VIP Services executive in Casino Industry is required.
  • Candidates must have knowledge of Casino Marketing complimentary policies and general guidelines, as well as in-depth understanding of Premium programs.
  • Able to communicate in both English and Chinese language to communicate effectively with our Chinese speaking guests.
About Us

MARINA BAY SANDS PTE. LTD. is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Estimated Salary Range: SGD $70,000 - $100,000 per annum

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