Employment Agency Representative

2 weeks ago


Singapore HOUSE MAID AGENCY PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our team as an Employment Agency Personnel. As a key member of our recruitment team, you will be responsible for providing exceptional customer service, managing the hiring process, and ensuring seamless communication with employers and candidates.

Key Responsibilities
  • Attend to customer inquiries via phone, email, and other communication channels.
  • Facilitate video calls and in-person interviews with employers.
  • Process applications with the Ministry of Manpower and assist with paperwork for embassies and other administrative tasks.
  • Support the day-to-day operations of our recruitment agency.
  • Coordinate the hiring process for Foreign Domestic Workers.
  • Liaise with third-party vendors to ensure timely deliverables.
  • Manage escalations and concerns from employers and employees, providing necessary support and facilitating suitable resolutions.
  • Document, report, and track various aspects of the recruitment process.
Requirements
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office and presentation skills.
  • Ability to handle multiple tasks and prioritize responsibilities.
  • Strong customer service and problem-solving skills.
  • Knowledge of recruitment processes and procedures.
Preferred Qualifications
  • Experience in recruitment or a related field.
  • Knowledge of MS Office and presentation software.
  • Fluency in English, Chinese (Mandarin), and Bahasa Melayu.
What We Offer

A competitive salary, attractive commission scheme, and performance bonuses.

A dynamic and supportive work environment.

Opportunities for growth and professional development.



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