Cloud ServiceNow Engineer

2 days ago


Singapore Cognizant Full time
Job Overview

Cognizant seeks a highly skilled Cloud ServiceNow Engineer to join our team. As a key member of our IT Services division, you will be responsible for designing, developing, and implementing cloud-based solutions that meet client business needs.

Key Responsibilities
  • Design and develop Service Catalog workflows, ITIL processes, and integrations with external systems within the ServiceNow platform.
  • Implement solutions considering ServiceNow best practices and standards.
  • Review and refine designs for usability, review testing scenarios, and refine test cases to ensure application quality.
  • Provide 2nd/3rd level ServiceNow support, resolving incidents/enhancements/defects using JavaScript and server-side Java.
  • Maintain detailed system documentation, including design specs, solution proposals, unit testing, and tech notes.
Requirements
  • Minimum 3 years of experience in software development.
  • Minimum 2 years of ServiceNow development experience.
  • Valid ServiceNow certifications, including System Administrator, Application Developer, and Implementation Specialist - IT Service Management.
  • PREFERRED: ServiceNow Micro-Certification - Flow Designer, Performance Analytics, Application Development Process Creator, or Citizen Developer Application Creator.

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