Career Advancement
2 weeks ago
Embark on a fulfilling career as an Assistant Manager where you will play a pivotal role in ensuring the seamless operation of the department and take charge of leading and managing a dedicated team. To excel in this position, you must be able to align with our esteemed brand standards and surpass the expectations of colleagues, guests, and owners, showcasing your ability to step up into a leadership role and drive excellence.
- Collaborate with senior staff to maintain efficient departmental operations and uphold brand standards.
- Assist in managing day-to-day hotel front desk operations, contributing to a flawless guest experience.
- Demonstrate commitment to guest safety and satisfaction by playing a key role in emergency response procedures, ensuring the wellbeing of guests and colleagues.
Requirements:
- Relevant degree or diploma in Hospitality or Tourism management is highly desirable.
- Minimum 2 years' work experience as Assistant Manager or Team Leader in Front Office / Guest Relations within a hotel environment.
- Exceptional communication and customer relations skills are essential.
- Adept problem-solving abilities, coupled with strong administrative and interpersonal skills, are also required.
Skills and Qualifications:
- Front Office Management
- Leadership
- Property Management
- Housekeeping
- Investigation
- Restaurant Management
- Compliance
- Financial Analysis
- Time Management
- Customer Satisfaction
- Wellbeing
- Human Resources
- Loss Prevention
- Hospitality
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