Community Engagement Lead
4 days ago
The Paper Bunny is seeking a Customer Relations Specialist to develop and execute strategies to grow TPB's brand loyalty, fostering a strong and engaged community.
This role involves planning and implementing customer engagement initiatives, brand-led events and activations at the store, surprise-and-delight moments, and personal touches that elevate the TPB experience.
We're looking for someone who is highly relational, creative, and detail-oriented, with a passion for building communities and fostering meaningful brand interactions.
About the Role:
- Manage and develop TPB's loyalty program, finding creative ways to enhance customer retention and advocacy.
- Work with wider PR and Marketing team to nurture relationships with KOLs, brand advocates, and partners.
- Plan and host private KOL experiences, intimate gatherings, and activations that authentically connect them to the brand.
What We Offer:
- A dynamic work environment that encourages creativity and collaboration.
- The opportunity to work with a talented team that shares your passion for building connections and creating meaningful experiences.
- A competitive salary and benefits package.
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