Operational Team Lead

1 day ago


Singapore XIMEN INT'L FOOD PTE. LTD. Full time
Job Summary

We are seeking a skilled Operational Team Lead to oversee the smooth operation of our food service outlets. This is an exciting opportunity for a seasoned professional to lead a high-performing team and drive business success.

About XIMEN INT'L FOOD PTE. LTD.

XIMEN INT'L FOOD PTE. LTD. is a reputable company in the food service industry, dedicated to delivering exceptional customer experiences and maintaining high standards of quality and safety.

Job Description

The Operational Team Lead will be responsible for leading a team of operations staff across multiple outlets, ensuring that all aspects of the business run efficiently and effectively. Key responsibilities include:

  • Leading and motivating a team of operations staff to achieve business objectives and improve customer satisfaction.
  • Collaborating with management to develop and implement operational strategies, policies, and procedures.
  • Ensuring compliance with health, safety, and regulatory requirements, as well as brand standards and local policies.
  • Scheduling and planning staffing to meet operational needs, while minimizing labor costs.
  • Monitoring inventory levels, managing stock supplies, and performing routine equipment maintenance.
  • Providing excellent customer service and resolving customer complaints in a timely and professional manner.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong track record of leadership and team management experience in the food service industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve operational issues.
  • A keen eye for detail, with a focus on quality and safety.
  • Experience with inventory management, scheduling, and labor planning.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Estimated Salary: SGD 55,000 - 65,000 per annum

Salary range is based on experience and location.

Benefits

XIMEN INT'L FOOD PTE. LTD. offers a comprehensive benefits package, including medical insurance, retirement savings plan, paid time off, and career development opportunities.

This is an exciting opportunity to join a dynamic team and take your career to the next level. If you are a motivated and experienced leader looking for a new challenge, please submit your application today



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