Healthcare Operations Manager

3 days ago


Singapore ELYX LIFE PTE. LTD. Full time
About Us

Elyx Life Pte. Ltd. is a pioneering healthcare company dedicated to delivering exceptional healthspan solutions to our discerning clientele.

Position Overview

We are seeking an exceptional Clinic Manager to lead our premium longevity clinic, ensuring seamless operations and delivering unparalleled patient experiences.

Key Responsibilities
  • Operational Excellence: Oversee daily clinic operations, driving efficiency and quality in all aspects of patient care.
  • Team Leadership: Foster a high-performing team environment, empowering healthcare professionals to deliver exceptional patient outcomes.
  • Patient Experience: Ensure every patient interaction embodies our commitment to luxury and excellence, addressing concerns promptly and professionally.
  • Clinical Oversight: Collaborate with clinical staff to develop and implement comprehensive care plans, driving continuous improvement in patient outcomes.
  • Quality Assurance: Develop and enforce protocols to maintain the highest standards of care, ensuring compliance with regulations and continuous improvement.
  • Patient Relations: Build and maintain strong relationships with patients and their families, ensuring their needs are met and expectations exceeded.
Requirements
  • Experience: Minimum 10 years of management experience in a healthcare setting, preferably in a luxury or concierge healthcare environment.
  • Communication: Excellent interpersonal and communication skills, with the ability to interact effectively with ultra-high net worth clients and staff.
  • Clinical Knowledge: Strong understanding of clinical operations, preferably with a background in longevity or high-end healthcare services.
  • Education: Bachelor's degree in Healthcare Administration, Business Management, Nursing, or a related field. Advanced degrees or certifications in healthcare management or business administration are a plus.


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