Customer Service Officer for Driving Range Operations
4 days ago
THE HR ECOLOGY PTE. LTD. is seeking a motivated and detail-oriented Customer Service Officer to join our team at the driving range.
Salary: Up to SGD 2,100 per month (depending on experience)
Job Description:
We are looking for an individual who can provide exceptional customer service and support to golfers at the driving range. Key responsibilities include:
- Liaising with licensees operating at the driving range
- Providing feedback on conditions and improvements for golfer enjoyment and assistance during practice
- Maintaining control records of credits transfer for SGA Player/JGDP/Staff/damage cards
- Coordinating promotional activities and events at the range with the supervisor
- Recommending sales promotions and activities beneficial to members
- Monitoring and ensuring facilities are clean and in good condition
- Reporting any issues with the Range Card System and ensuring all transactions and cash are accounted for and submitted to the Finance Department
- Ensuring efficient collection and washing of range balls
- Operating the SkyTrak Launch Monitor and Tablet, including simple troubleshooting
- Ensuring range mats are rotated and clean
- Ensuring driving range baskets are collected and neatly arranged for golfers' use
Requirements:
To be successful in this role, you will need:
- GCE 'N'/'O' Levels preferred with at least 1 year of experience in a similar capacity
- Fair knowledge and experience of golf preferred
- Familiarity with the operation of PC Card Sales system is an added advantage
- Possess good interpersonal and communication skills
- Be prepared to perform shift duties and work on weekends and public holidays
Benefits:
We offer a competitive salary and staff transport to support your daily commute.
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