Customer Service Officer for Driving Range Operations

4 days ago


Singapore THE HR ECOLOGY PTE. LTD. Full time

THE HR ECOLOGY PTE. LTD. is seeking a motivated and detail-oriented Customer Service Officer to join our team at the driving range.

Salary: Up to SGD 2,100 per month (depending on experience)

Job Description:

We are looking for an individual who can provide exceptional customer service and support to golfers at the driving range. Key responsibilities include:

  • Liaising with licensees operating at the driving range
  • Providing feedback on conditions and improvements for golfer enjoyment and assistance during practice
  • Maintaining control records of credits transfer for SGA Player/JGDP/Staff/damage cards
  • Coordinating promotional activities and events at the range with the supervisor
  • Recommending sales promotions and activities beneficial to members
  • Monitoring and ensuring facilities are clean and in good condition
  • Reporting any issues with the Range Card System and ensuring all transactions and cash are accounted for and submitted to the Finance Department
  • Ensuring efficient collection and washing of range balls
  • Operating the SkyTrak Launch Monitor and Tablet, including simple troubleshooting
  • Ensuring range mats are rotated and clean
  • Ensuring driving range baskets are collected and neatly arranged for golfers' use

Requirements:

To be successful in this role, you will need:

  • GCE 'N'/'O' Levels preferred with at least 1 year of experience in a similar capacity
  • Fair knowledge and experience of golf preferred
  • Familiarity with the operation of PC Card Sales system is an added advantage
  • Possess good interpersonal and communication skills
  • Be prepared to perform shift duties and work on weekends and public holidays

Benefits:

We offer a competitive salary and staff transport to support your daily commute.



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