Executive Patient Liaison Officer

4 days ago


Singapore RAFFLES HOSPITAL PTE LTD Full time
Job Title: Executive/Senior Patient Relations Officer

We are seeking a highly skilled and experienced Executive/Senior Patient Relations Officer to join our team at Raffles Hospital Pte Ltd. As a key member of our Business Centre, you will play a vital role in supporting the daily operations and providing exceptional patient care.

Key Responsibilities:
  • Advise patients on billing and estimated bill size, and administer admissions and discharges.
  • Handle patients' enquiries and provide timely responses.
  • Review and improve billing and collection policies and work processes.
  • Work collaboratively with the healthcare and hospitality teams to ensure seamless patient experience.
Requirements:
  • Recognized degree or diploma in Business Administration, Tourism, or Hospitality.
  • Relevant working experience in the healthcare or hospitality industry.
  • Meticulous and service-oriented individual with excellent communication skills.
Working Hours:

Monday to Friday, 7am-4:30pm and 10:30am-8pm (including weekends and public holidays).

Please note that only shortlisted candidates will be notified.


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