Lead Technical Learning Strategist

1 week ago

Singapore Singtel Full time

At Singtel, we empower every generation by fostering an inclusive and forward-thinking work environment where employees experience a strong sense of belonging, make meaningful impact, and grow both personally and professionally.

We are seeking a passionate and experienced technical learning partner to join our Singtel 8George Academy. As a lead technical learning strategist, you will play a key role in designing and delivering technical skills development initiatives in partnership with business and HR stakeholders. You will leverage competency management expertise to bridge the technical skills gap, ensuring alignment with emerging technology trends.

Key Responsibilities:

Technical Training Design and Development

  • You will collaborate with business stakeholders and subject matter experts to identify technical training needs and design structured training plans encompassing core technical domains and emerging technologies.
  • You will design and develop roadmaps for technical capability development, focusing on tech recertification, refreshing tech skills, and upskilling requirements.
  • You will stay abreast of emerging technologies and industry trends to ensure training programs are impactful.

Competency Management

  • You will collaborate with business stakeholders to co-create digital and emerging tech competency frameworks and implement skills assessments to measure employee capabilities and address competency gaps within their workforce.
  • You will instill a culture of learning where managers and employees co-develop personalized learning pathways based on skills assessment results to address technical skill gaps.
  • You will work with the technical capability development team to design and curate career progression pathways for employees aligned to current and future tech competencies and skills pathways.
  • You will monitor, assess, and report on the overall effectiveness of competency management initiatives.

Programme Management - Delivery and Support

  • You will co-design (with SMEs and external providers) technical training programs in engaging and interactive formats such as instructor-led sessions, online modules, blended learning.
  • You will measure the impact of tech learning initiatives and use data to evaluate the effectiveness and application of learning interventions.

Trusted Partnerships

  • You will develop and maintain strong relationships with internal stakeholders (SMEs, business leaders, learners) to understand their needs and ensure that learning interventions deliver impactful results.
  • You will forge partnerships with government agencies, external vendors, and industry experts to stay abreast of emerging technologies and best practices in technical capability development.
  • You will create a collaborative learning environment within the Singtel Group ecosystem where internal and external knowledge is shared/leveraged to continuously improve approaches to tech capability development.

The Ideal Candidate Should Have/Be:

  • Educated to degree level, and iHRP certified (preferred).
  • 10-12 years of working experience, with 3-5 years of experience in technical capability development along with designing tech competency maps, and programme management experience. Experience as a technical trainer or technical training consultant is preferred.
  • Solid understanding of adult learning principles and instructional design methodologies.
  • Proficient in planning, organising, and operationalising development strategies.
  • Excellent communication and influencing skills; sharp business acumen.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • Excellent interpersonal and collaboration skills; ability to engage, influence, and build relationships with senior stakeholders and multiple stakeholders across all levels in a fast-paced environment.
  • Analytical, resourceful, result-focused, innovative, and meticulous.

We offer a competitive salary range of SGD $120,000 - $180,000 per annum, commensurate with experience and qualifications.

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