Healthcare Quality Director

4 weeks ago

Singapur, Singapore Intellect Full time
Job Title: Healthcare Quality Manager

We are seeking an experienced and highly motivated individual to join our dynamic team as a Healthcare Quality Manager. This role offers a unique opportunity to work closely with our CEO and top-level management to contribute to the company's strategic vision within the healthcare industry.

Key Responsibilities:
  • Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
  • Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
  • Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards.
  • Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
  • Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
  • Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
  • Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
  • Develop, implement, and monitor quality assurance and improvement plans across all departments.
  • Ensure compliance with all regulatory bodies and maintain up-to-date knowledge of relevant regulations.
  • Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
  • Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
  • Implement and track key quality performance indicators for both clinical outcomes and operational efficiency.
  • Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
  • Foster a culture of safety, quality, and compliance throughout the organisation.
  • Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
  • Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.
Requirements:
  • A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.
  • Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
  • Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
  • Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
  • Strong analytical skills with a focus on data-driven decision making in clinical operations.
  • Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
  • In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
  • Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
  • Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
  • Strong project management skills with the ability to lead initiatives from conception to completion.
  • Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).
Benefits:
  • Work in a diverse environment with people from over 10 countries
  • A generous leave policy
  • Work flexibility
  • Medical coverage
  • Annual Wage Supplement (Bonus)
  • Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
  • Birthday Leave (1 day)
  • Holidays off
  • Quarterly mental health day off
  • Mental health benefits (Premium access to our app)
  • Work-life balance and employee wellness
  • Regular social events where we have non work-related fun

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