IT Technical Specialist for Onsite Support
2 days ago
About the Job
">JK TECHNOLOGY PTE LTD is seeking a highly skilled IT Technical Specialist to join our team. As an onsite support specialist, you will be responsible for providing top-notch technical assistance to our staff and ensuring the smooth operation of our IT systems.
">Job Responsibilities
">- Provide first-level technical support to our IT team, resolving hardware and software issues in a timely and efficient manner.
- Assist with second-level technical matters, collaborating with vendors as needed to resolve complex issues.
- Maintain and upgrade IT peripherals, including backup and recovery procedures.
- Install and configure new IT equipment, adhering to customer standards.
- Relocate IT equipment within the premises, minimizing downtime.
- Troubleshoot hardware and software problems, using your expertise to resolve issues quickly.
- Manage user profiles and provide IT support for onboarding and offboarding processes.
- Install and configure software according to customer standards, ensuring seamless integration.
Requirements
">- Candidate must possess a minimum ITE or Diploma in IT or equivalent qualification.
- A minimum of 1-2 years of working experience in the IT field is required.
- User support experience is preferred, but not mandatory.
- The ideal candidate should possess excellent customer service skills, good communication skills, and a team player mindset.
- Able to work under pressure and in a fast-paced environment, prioritizing tasks effectively.
Estimated Salary Range
">S$55,000 - S$65,000 per annum, depending on qualifications and experience.
">Benefits
">We offer a comprehensive benefits package, including medical insurance, paid annual leave, and opportunities for professional growth and development.
">Working Hours
">Monday to Friday, 9:00 AM to 5:30 PM.
">Tell Us About Your Skills
">If you have excellent customer service skills, strong technical knowledge, and a passion for delivering exceptional service, we want to hear from you
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