
Cybersecurity Professional
1 week ago
Exclusive Networks is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market.
We combine a local perspective with the scale and delivery of a single global organization, serving customers in over 170 countries.
Our best-in-class vendor portfolio features all leading industry players, with services ranging from managed security to specialist technical accreditation and training.
We capitalize on rapidly evolving technologies and changing business models, helping our clients to deliver the best.
We are passionate about making a difference, delivering the best to our clients and creating a prosperous and trusted digital world.
About this Role
The Senior Solutions Engineer will implement multiple cybersecurity/network products at the L1/2 level, undertaking tasks such as installation, configuration, troubleshooting, and support.
This position is ideal for an individual with basic knowledge in networks/cybersecurity, providing an excellent opportunity for those taking their initial steps in their career journey.
This role reports to the Technical Manager, who oversees the team's operations.
Key Responsibilities
- Support calls for L1/L2 troubleshooting
- Assist in healthchecks and upgrades for cybersecurity and network devices
- Handle Project Kick off Meetings
- Maintain cybersecurity/networks equipment
- Configure and migrate cybersecurity/networks equipment
- Perform User Acceptance Tests
- Draft documentation for projects
- Proactively manage customer expectations
What We Offer
We provide a supportive environment where you can grow and develop your skills, working with a talented team of professionals.
We believe in investing in our people, providing them with opportunities to realize their potential and make a meaningful impact.
We are committed to delivering exceptional results, working collaboratively to achieve our goals and drive success.
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