Business Growth Specialist
1 week ago
We are seeking a skilled Business Growth Specialist to join our team. This role will involve managing a diverse portfolio of client accounts, identifying and mitigating risks that may lead to customer churn, and building strong relationships with key stakeholders.
The ideal candidate will have a proven track record of success in a fast-paced environment, be able to drive meaningful impact, and thrive in a highly collaborative team. They will also possess excellent analytical skills, be proficient in English, and have a native-level proficiency in Korean.
- Manage a diverse portfolio of SMB/MM or ENT accounts, including low to mid-sized spend accounts and accounts with strategic growth potential.
- Identify and flag risks that will lead to customer churn, engage internal stakeholders to resolve the issue swiftly, and manage customer communications along the way.
- Build relationships with key stakeholders, conduct regular business reviews, and provide a high-quality experience to customers on a day-to-day basis.
We are a leading provider of cloud-based payroll and HR solutions. Our mission is to empower businesses to scale smarter, faster, and more compliantly. We offer a comprehensive platform that includes HRIS, payroll, compliance, benefits, performance, and equipment management.
Our team is passionate about creating a dynamic and inclusive work culture that drives continuous learning and innovation. We are committed to cultivating a diverse and inclusive workplace and will provide accommodation on request throughout the recruitment process.
What We OfferWe offer a competitive total rewards package, including stock grant opportunities, scalable benefits, and perks. Our employees enjoy flexibility in their work arrangements, including remote work options and access to WeWork spaces.
We are an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified candidates. If you require accommodation during the recruitment process, please inform our Talent Acquisition Team.
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