Mainframe System Administrator
1 month ago
About the Role
United Overseas Bank Ltd is seeking a skilled IT Operations Team Member - Senior Officer to join their Group Technology and Operations department. This role is responsible for monitoring various monitoring facilities, reacting to exceptions, and performing reports printing and distribution.
Key Responsibilities
- Monitor software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures.
- Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures.
- Manage IT-related incidents and problems reported via phone call or e-mail from UOB staff.
- Perform reports printing and distribution.
Requirements
Minimum Degree in IT or Computer Science from a recognized polytechnic/institution with at least 5 years of working experience in relevant work area. Experience in operating for AS400, Mainframe, Open system (Unix and Windows) platform. Proficient in using MS Office Suite of products, Remedy incident ticketing system and TrueSight monitoring tools. Good communication and interpersonal skills and proficient in English Language.
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