Hotel Housekeeping Team Member

5 days ago

Singapore beBeeHousekeeper Full time $3,500 - $4,500

Reporting to the Executive Housekeeper, the Assistant Director of Cleaning Operations is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness.

The incumbent will closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.

Overall Objectives
  • Assist in the management of the Housekeeping team, especially in the absence of the Executive Housekeeper.
  • Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
Key Responsibilities
  • Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
  • Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.
  • Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
  • Handle comments and requests from guests and other departments to meet their satisfaction.
  • Manage hiring, training, performance evaluation and conflict resolution of team members when appropriate.
  • Ensure good relations and effective inter-departmental communication.
  • Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.
  • Control usage of all amenities and cleaning supplies to ensure compliance with standards.
  • Perform administrative duties such as attending meetings, writing reports and memos as required.
  • Other ad-hoc duties as assigned.
Requirements
  • Positive, friendly, professional and confident, with good interpersonal skills.
  • Minimum 3 years of relevant working experience in hospitality industry.
  • Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling.
  • Effective verbal and written communication skills.
  • Able to perform shift work.

Excellent opportunity for a dedicated and organized individual to join our hotel's housekeeping team.

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