Regional Performance Leader

1 week ago

Singapore beBeeStrategic Full time $100,000 - $120,000

We are seeking a driven Operations Director to oversee and manage business performance in Singapore, while driving continual improvement initiatives.

The successful candidate will provide strategic leadership to stakeholders, ensuring effective operations and alignment of business strategies; spearhead operational efficiency initiatives; manage financial processes, budgeting, and forecasting; lead cost-saving drives, ensuring optimisation; oversee assets and infrastructure, ensuring long-term sustainability; ensure seamless daily operations and consistently high service delivery across all departments; lead customer experience strategies, ensuring high service quality benchmarks; monitor compliance with internal policies and regulatory requirements; work closely with teams on growth strategies, brand visibility, and demand generation; drive occupancy and rate performance through market insights, price management, and revenue growth; foster partnerships with corporate clients, agencies, and online platforms; collaborate with business development teams on potential expansion projects and new initiatives; ensure adherence to legal obligations and enforce risk management protocols across all functions; maintain high standards in safety, hygiene, and operational integrity; liaise with leaders to share performance updates and strategic plans; provide transparent reporting and insights to support stakeholder decision-making; manage employee performance, including goal-setting and reviews; mentor senior leaders on career development using structured tools and individual development plans.

Key responsibilities include:

  • Provide strategic leadership to stakeholders, ensuring effective operations and alignment of business strategies;
  • Spearhead operational efficiency initiatives;
  • Manage financial processes, budgeting, and forecasting;
  • Lead cost-saving drives, ensuring optimisation;
  • Oversee assets and infrastructure, ensuring long-term sustainability;
  • Ensure seamless daily operations and consistently high service delivery across all departments;
  • Lead customer experience strategies, ensuring high service quality benchmarks;
  • Monitor compliance with internal policies and regulatory requirements;
  • Work closely with teams on growth strategies, brand visibility, and demand generation;
  • Drive occupancy and rate performance through market insights, price management, and revenue growth;
  • Foster partnerships with corporate clients, agencies, and online platforms;
  • Collaborate with business development teams on potential expansion projects and new initiatives;
  • Ensure adherence to legal obligations and enforce risk management protocols across all functions;
  • Maintain high standards in safety, hygiene, and operational integrity;
  • Liaise with leaders to share performance updates and strategic plans;
  • Provide transparent reporting and insights to support stakeholder decision-making;
  • Manage employee performance, including goal-setting and reviews;
  • Mentor senior leaders on career development using structured tools and individual development plans.

Diploma or degree in Business Administration, Hospitality or related field required. Strong experience in similar roles, managing operations and handling P&L; exceptional interpersonal skills, with strong stakeholder management skills; strong communication skills, both written and verbal; hands-on approach and ability to work well in a team required.

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