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Airport Mobility Assistant
2 months ago
We are seeking a skilled and compassionate Airport Mobility Assistant to join our team at RUSH LOGISTICS & SERVICES PTE. LTD. at Changi Airport.
Key Responsibilities- Provide exceptional assistance to passengers requiring wheelchair support, ensuring their safe and comfortable journey through the airport.
- Lift and transfer passengers safely, adhering to strict safety protocols and standards.
- Identify and verify passenger information, including flight details and special service requests, to ensure accurate and timely assistance.
- Assist passengers with transporting and claiming their personal belongings and baggage, providing a seamless experience.
- Offer exceptional customer service, responding to passenger inquiries and concerns with empathy and professionalism.
- Comply with Standard Operating Procedures (SOPs) and safety guidelines, maintaining a high level of integrity and accountability.
- Collaborate with colleagues to ensure efficient and effective service delivery, adapting to changing situations and priorities.
- Develop and maintain strong communication skills, including basic English proficiency, to effectively interact with passengers and colleagues.
- Excellent customer service skills, with a focus on empathy and professionalism.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong communication and interpersonal skills, with a focus on teamwork and collaboration.
- Basic English proficiency, with the ability to read, write, and converse effectively.
- Physical fitness and comfort with walking long distances, with the ability to lift and transfer passengers safely.
As an Airport Mobility Assistant with RUSH LOGISTICS & SERVICES PTE. LTD., you will have the opportunity to develop your skills and expertise in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for growth and professional development.
