Front Office Team Member

1 week ago


Singapore OASIA HOTEL NOVENA, SINGAPORE Full time

Are you a team player looking for a challenging role in hospitality? As a Front Office Team Member at OASIA HOTEL NOVENA, SINGAPORE, you will play a key part in delivering exceptional service to our guests.

We are seeking an individual who is highly reliable, able to work under pressure and possesses excellent interpersonal communication skills. In this role, you will be responsible for handling front desk operations, including check-in/check-out procedures, room assignments and resolving guest complaints in a courteous and efficient manner.

You will also have the opportunity to work closely with our Concierge, Reception and Front Office cashier teams to ensure seamless communication and service delivery. Your positive attitude and outgoing personality will enable you to establish strong relationships with our guests, ensuring their stay with us is memorable and enjoyable.

To succeed in this role, you will need to possess O-Level or equivalent qualifications and be willing to perform rotating shifts. Experience in hospitality and knowledge of Opera systems would be advantageous but not essential.

In return, we offer a competitive salary of SGD 35,000 per annum, commensurate with experience. This is a fantastic opportunity to join our dynamic team and develop your career in a fast-paced and rewarding environment.

About the Role:

  • Handle front desk operations, including check-in/check-out procedures, room assignments and resolving guest complaints
  • Work closely with Concierge, Reception and Front Office cashier teams to ensure seamless communication and service delivery
  • Establish strong relationships with guests to ensure their stay is memorable and enjoyable
  • Perform rotating shifts as required

Benefits:

  • Competitive salary of SGD 35,000 per annum
  • Opportunity to develop your career in a fast-paced and rewarding environment
  • Positive and supportive team culture


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