Security Planning and Development Specialist

5 days ago


Singapur, Singapore Marina Bay Sands Full time

Job Title: Security Planning and Development Specialist

About the Role:

We are seeking a highly skilled Security Planning and Development Specialist to join our team at Marina Bay Sands. As a key member of our Security Service Department, you will play a crucial role in enhancing our Service Excellence (SE) initiatives.

Key Responsibilities:

  • Conduct thorough research to develop SE content and create engaging learning materials, including toolkits and case studies.
  • Design, develop, and deliver comprehensive SE training programs and activities to enhance our team's skills and knowledge.
  • Analyze departmental needs and provide expert consultancy to internal branches to identify areas for improvement.
  • Schedule and coordinate external courses to boost our department's service competency and stay up-to-date with industry best practices.
  • Implement quality control measures to ensure the effective transfer of SE skills and knowledge within the team.
  • Prepare and submit regular reports on training evaluation and progress to inform our SE strategy.
  • Collaborate with our digital transformation team to enhance training effectiveness and implement innovative solutions.
  • Oversee and coordinate training efforts for Marina Bay Sands and the Security Service Department, ensuring seamless execution and high-quality outcomes.
  • Work closely with vendors to implement SE training programs and ensure successful program delivery.
  • Perform additional tasks as assigned by the Vice President of the Security Service Department to support the team's goals and objectives.

Requirements:

  • University degree or diploma in Training, Human Resource, or a related field.
  • Advanced Certificate in Learning and Performance (ACLP) or equivalent qualification.
  • Minimum 2 years of experience in Training and Development, with a proven track record of success.
  • Strong proficiency in curriculum development, training delivery, and evaluation.
  • Experience in train-the-trainer programs and adult learning principles.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with mid to senior-level management.

About Marina Bay Sands:

Marina Bay Sands is a leading integrated resort that upholds a commitment to diversity, equity, and inclusion. We offer equal growth opportunities for all employees and strive to create a workplace culture that values teamwork, innovation, and excellence. If you are a motivated and experienced professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity.


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