Digital Experience Strategist
3 days ago
ADOBE SYSTEMS PTE. LTD. is seeking a highly skilled Technical Account Manager to join our team.
The estimated salary for this role is $120,000 - $180,000 per annum, depending on location and experience.
Job DescriptionAs a Technical Account Manager, you will work closely with our top-tier customers to deliver strategic value realization from their partnership with Adobe.
You will be responsible for evangelizing Adobe Solutions, providing technical health leadership, and delivering dedicated services to ensure the successful adoption of our technology.
Your key responsibilities will include:
- Building and maintaining one-on-one relationships with customers
- Developing and delivering technical services to maintain operational health
- Driving discussions with multiple personas regarding tasks, projects, cases, and prioritization
- Serving as a primary technical go-to person for multiple customers
- Fielding technical inquiries, handling customer issues, and influencing partners to improve customers' health
In addition, you will strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of the Adobe Experience Cloud.
Required Skills and QualificationsTo succeed in this role, you will need:
- Experience in a customer-facing role with outstanding communication skills
- A strong technical background with hands-on expertise to work through challenges and events
- Critical thinking regarding people, process, and technology challenges
- The ability to drive discussions and represent Adobe within a customer's environment
- Excellent problem-solving skills and the ability to execute solutions and functionality to optimize customer investment
ADOBE SYSTEMS PTE. LTD. is a leading provider of creative and marketing software solutions. We are committed to empowering creatives and innovators to bring their ideas to life.
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