Networking Technical Services Systems Integration Specialist, Senior Network Implementation Engineer

2 weeks ago

Singapore NTT DATA Full time

About the Role

The Networking Technical Services Systems Integration Specialist is a seasoned professional responsible for providing technical support to clients. This role involves compiling technical specifications in a clear and concise manner to explain the advantages and disadvantages of options leading to the final solution.

Key Responsibilities:

  • Interact with clients on site and remotely to meet complex requirements of a solution.
  • Escalate unresolved problems and issues to relevant third parties.
  • Respond to escalated client requests.
  • Evaluate complex problems and escalate them to relevant parties.
  • Create detailed reports and proposals, as well as maintain project documentation.
  • Develop standard operating procedures for installations and fixes.
  • Coach and mentor junior Implementation Engineers and Technicians.
  • Assume responsibility for coordinating activities of junior Engineers according to performance targets.
  • PARTICIPATE IN COMPLEX DESIGN WORK WITH INPUT TO THE DESIGN EXPECTED.
  • Take ownership of relevant technologies according to domain or specialization.
  • Perform other related tasks as required.

Knowledge and Attributes:

  • Demonstrate a seasoned understanding and appreciation of technical design and business principles.
  • Exhibit strong project fundamental and administration ability.
  • Display project skills demonstrated through the execution of installations and assignments.
  • Demonstrate excellent customer engagement skills.
  • Demonstrate relevant domain specialist knowledge.
  • Exhibit excellent verbal communication skills.
  • Show a proactive approach to solving problems.
  • Be able to work under pressure.
  • Have the ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

  • Bachelor's degree or equivalent in Information Technology or Computing or a related field.
  • Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
  • Cisco Dev Net certification.

Required Experience:

  • Seasoned work experience in technical implementation engineering, specific to Networking technologies.
  • Experience engaging with clients and conducting presentations.
  • Report writing experience.
  • Project management experience.
  • Experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
  • Experience in diagnosis and troubleshooting.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a global technology services leader committed to helping clients innovate, optimize and transform for long-term success. With a history of innovation and commitment to quality, we have established ourselves as one of the most trusted partners in the industry. Our experts are dedicated to delivering innovative solutions that enable our clients to achieve their goals. As a leader in digital transformation, we are focused on driving change and growth for our clients. We believe in building strong relationships with our clients, based on trust and mutual respect. At NTT DATA, we strive to create a workplace culture that values diversity and inclusivity. We believe that our people are our greatest asset, and we are committed to supporting their growth and development. Join us in shaping the future of technology and drive your career forward

Salary Range:

$120,000 - $180,000 per year, depending on location and experience.

About Us

We are a Global Top Employer and have been recognized for our commitment to diversity and inclusion. Our company is part of NTT Group and headquartered in Tokyo. We are proud to be an Equal Opportunity Employer and value diversity in all its forms. We welcome applications from qualified individuals who share our passion for innovation and excellence. If you are looking for a challenging and rewarding career opportunity, apply today

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