Service Operations Lead
7 days ago
We are seeking an experienced Service Operations Lead to oversee the daily operations of our Service Admin team. As a key member of our organization, you will be responsible for ensuring the efficient processing of RMAs and claims while maintaining high standards of customer satisfaction.
Key Responsibilities:- Oversight of daily operations and task delegation within the Service Admin team.
- Coaching and guidance to team members to achieve performance goals.
- Accurate and timely processing of RMAs and claims, with up-to-date logs maintained.
- Management of escalated customer issues and supervision of team interactions.
- Inventory management and regular checks.
- Collaboration with vendors for claims resolution and timely credit or replacement.
- Preparation of performance reports and coordination with other teams to enhance service delivery.
To succeed in this role, you should have:
- Diploma or Bachelor's degree in Business Administration, Customer Service, or a related field preferred.
- At least 2 years of experience in customer service admin roles and leadership experience is an advantage.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented, with the ability to multitask and manage time effectively.
The estimated salary for this role is between SGD $60,000 - SGD $90,000 per annum, depending on qualifications and experience.
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Customer Service Manager
7 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeAt TOP ONE SERVICE PTE. LTD., we are seeking a seasoned Customer Service Manager to spearhead our operations and drive excellence in service delivery.About the RoleThe successful candidate will be responsible for coordinating with our supervisor and clients to ensure top-notch service delivery. This includes developing and reviewing operation plans to...
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Lead Operations Manager for Jackpot Room
3 days ago
Singapore CIVIL SERVICE CLUB Full timeRole OverviewWe are seeking a highly skilled and experienced Lead Operations Manager to oversee the smooth operations of our Jackpot Room at the Civil Service Club in Bukit Batok.Your primary responsibility will be to ensure seamless day-to-day operations, focusing on excellent customer service and efficient management of staff.
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Strategic Business Operations Lead
4 weeks ago
Singapore LUMINARY SERVICE PTE. LTD. Full timeLuminary Service PTE. LTD. is seeking a seasoned Strategic Business Operations Lead to drive operational excellence and business growth.About the RoleThis is an exceptional opportunity for an experienced professional to join our team and contribute to shaping our operations strategy.The successful candidate will be responsible for developing and implementing...
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Lead Jackpot Operations Manager
7 days ago
Singapore CIVIL SERVICE CLUB Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Jackpot Executive to join our team at the Civil Service Club.About the RoleThis is a senior management position that requires a strong leadership background, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist the Assistant...
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Culinary Team Lead
3 days ago
Singapore A OPERATIONS PTE. LTD. Full timeA OPERATIONS PTE. LTD. is seeking a skilled Culinary Team Lead - Kitchen Operations to join their dynamic team.Job Summary:The successful candidate will be responsible for preparing all food products in relevant sections and ensuring they are ready for in-house service.Key Responsibilities:• Prepare and ensure outstanding food quality, appearance, and...
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Operational Team Lead
14 hours ago
Singapore SYSTEM MANPOWER SERVICE Full timeJob OverviewIn this pivotal role as an Operational Team Lead at SYSTEM MANPOWER SERVICE, you will play a key part in driving manufacturing excellence. Reporting directly to the senior leadership team, you will be responsible for overseeing production plans and ensuring their timely completion.About YouTo succeed in this challenging yet rewarding position,...
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Operations executive
2 weeks ago
Singapore Woodlands Transport Service Pte Ltd Full timeResponsibilities Oversee daily transport operations, including route planning, bus scheduling, and driver management to ensure timely and safe student transportation. Lead and mentor a team of Customer Service & Operations Staff, providing training and performance evaluations to enhance service quality. Ensure all vehicles are maintained to safety...
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Facilities Operations Transformation Lead
7 days ago
Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Facilities Operations Transformation Lead to join our team at Micron Semiconductor Asia Operations PTE. LTD. in Singapore. The successful candidate will play a pivotal role in redefining our Facilities Operations to support our advanced memory and AI applications.ResponsibilitiesLead multiple exciting programs aimed...
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Restaurant Operations Manager
14 hours ago
Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full timeWe are seeking a highly skilled Restaurant Operations Manager to join our team at LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD.About the RoleThe successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless service delivery and adherence to high standards. This includes managing food quality, customer...
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Technology Strategy and Operations Lead
5 days ago
Singapore AMBER TECHNOLOGIES SERVICE PTE. LTD. Full timeJob OverviewAMBER TECHNOLOGIES SERVICE PTE. LTD. is seeking a Technology Strategy and Operations Lead to join our team. In this role, you will play a key part in shaping the company's technology strategy and ensuring its successful execution.About YouWe are looking for an experienced professional with a strong background in technology, investment banking,...
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Restaurant Operations Director
5 days ago
Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full timeLead Restaurant Operations with a Competitive SalaryThe ideal candidate will lead our restaurant team in delivering exceptional customer experiences, maintaining operational excellence, and driving financial growth.Key ResponsibilitiesOperational Management:Oversee daily operations to ensure smooth service delivery and adherence to high standards.Monitor...
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Operations Manager
5 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeJob Summary">We are seeking an experienced Operations Manager to oversee the daily operations of our cleaning services team. The ideal candidate will have a strong background in management and customer service, with excellent communication and problem-solving skills.">About Us">TOP ONE SERVICE PTE. LTD. is a leading provider of cleaning services in...
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Service Operations Lead
7 days ago
Singapore PASONA SINGAPORE PTE. LTD. Full timePasona Singapore Pte. Ltd. is a reputable organization seeking a skilled Service Operations Lead to join their team.The successful candidate will be responsible for leading a team to meet KPIs and achieve the team goal in a hybrid working arrangement after probation. This position is based in East, offering an exciting opportunity for those who thrive in...
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Service Operations Manager
7 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeJob OverviewHARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. is seeking an experienced Service Operations Manager to lead our after-sales service team in Singapore. The ideal candidate will have a proven track record in automotive after-sales management, with a minimum of 5 years of experience in a managerial role.The successful candidate will be...
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Restaurant Operations Director
7 days ago
Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full timeJob Summary:We are seeking an experienced Restaurant Operations Director to join our team at LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. As a key member of our leadership team, you will be responsible for overseeing the overall operation and management of our restaurant, ensuring exceptional customer experiences, maintaining operational excellence, and...
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Senior Restaurant Operations Manager
3 days ago
Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full timeJob OverviewLEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. is seeking a highly skilled Senior Restaurant Operations Manager to lead our team and drive business growth.About the RoleThe successful candidate will be responsible for overseeing daily restaurant operations, ensuring exceptional customer experiences, and achieving financial targets.Key...
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Lead Financial Operations Specialist
3 days ago
Singapore A OPERATIONS PTE. LTD. Full timeJob SummaryA OPERATIONS PTE. LTD. is seeking an experienced Assistant Finance Manager to support the Finance Manager in overseeing financial operations within our hospitality establishment. The successful candidate will be responsible for assisting in financial planning, budgeting, and analysis, as well as ensuring compliance with accounting principles and...
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Service operations lead
1 week ago
Singapore Connect Energy Full timeConnect Energy partners with a marine manufacturing company to look for a SERVICE OPERATIONS LEAD to join their team in Singapore. Responsibilities Provide global service activities according to customer requests and project requirements. Schedule plans so projects worldwide are structured. Coordinate the required manpower, materials, tools, and resources...
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Service Delivery Operations Lead
5 days ago
Singapore GOH GENERAL ENGINEERING PTE LTD Full timeAs a key member of the team at GOH GENERAL ENGINEERING PTE LTD, we are seeking a highly skilled Service Delivery Operations Lead to oversee our service department.Job SummaryWe are looking for an experienced Service Delivery Operations Lead who can provide strategic leadership and direction to ensure seamless operations in our service department. The ideal...
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IT Operations Lead
5 days ago
Singapore LOGICALIS SINGAPORE PTE. LTD. Full timeWe are seeking an experienced IT Operations Lead - Network Services to join our team in Singapore. This is a key role that will be responsible for leading our network operations and ensuring the smooth delivery of services to our customers.Key ResponsibilitiesLead the network operations team to deliver high-quality services to our customers.Develop and...