Customer Service Assistant

3 weeks ago


Singapore DOPO TEATRO PTE. LTD. Full time

DOPO TEATRO PTE. LTD. is seeking a highly motivated and experienced Customer Service Assistant - Restaurant Operations to join our team.

About the Role

We are looking for an individual who is passionate about delivering exceptional customer service and has experience in restaurant operations. The successful candidate will be responsible for assisting in the smooth operation of our restaurant, ensuring that customers receive a high-quality dining experience.

The role will involve:

  • Assisting in daily service operations, including taking orders, table setting, billing, and other related tasks;
  • Providing recommendations to customers and directing them to their tables;
  • Adhering to safety procedures promptly and professionally;
  • Maintaining cleanliness and hygiene of the restaurant;
  • Assisting in cleaning duties;
  • Performing other duties assigned by the Manager.
Requirements

To be successful in this role, you will need:

  • Relevant experience in a similar role or industry;
  • Ability to work independently and as part of a team;
  • Physical and mental fitness to work in a fast-paced and demanding environment;
  • Willingsness to work shifts, weekends, and public holidays.
Salary and Benefits

We offer a competitive salary of $45,000 per annum, commensurate with experience, plus benefits, including medical insurance and paid leave.

Key Skills and Qualifications

This role requires:

  • Customer service oriented skills;
  • Ability to work well in a team;
  • Strong communication and interpersonal skills;
  • Basic knowledge of food safety and handling procedures;
  • Ability to multitask and prioritize tasks effectively;
  • Willingness to learn and adapt to new situations.


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