Executive Culinary Operations Manager
3 days ago
The Ritz-Carlton, Millenia Singapore seeks an Executive Culinary Operations Manager to oversee assigned food and beverage operations. This role is responsible for ensuring exceptional customer service and maintaining standards while meeting or exceeding financial goals.
Key Responsibilities- Create a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
- Provide excellent customer service to all employees
- Respond quickly and proactively to employee concerns
- Use coaching skills throughout the property
- Motivate and encourage staff to solve guest and employee related concerns
- Ensure exceptional customer service
- Understand the brand's service culture
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee
This role will be part of our team that creates experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Requirements- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area
- Or 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area
The estimated salary for this position is $80,000-$120,000 per annum, depending on qualifications and location. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.
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