Technical Hardware Specialist

3 days ago


Singapore JJ CONSULTING SERVICES Full time

We are seeking a skilled Technical Hardware Specialist to join our team at JJ Consulting Services. As a leader in providing automated innovative business solutions to the Restaurants and F&B industry, we require a professional who can assemble and configure POS hardware, provide on and off-site support, telephone support, and remote access support for hardware and software.

The ideal candidate will have previous experience in Restaurant POS Support, be able to manage multiple tasks effectively, and possess good knowledge of existing and future software and hardware products. They will also be required to train clients on software, hardware, and troubleshooting techniques.

Key Responsibilities:

  • Maintain technical knowledge related to our suite of hardware, software product lines, and industry.
  • Setup, configure, and test hardware and software components.
  • Install software and hardware at client sites, run and connect all cables between and at hardware devices.
  • Provide telephone, remote, and on-site support for clients to resolve issues efficiently.
  • Deliver training sessions to clients on software, hardware, and troubleshooting methodologies.

Requirements:

  • Prior experience in Restaurant POS Support is highly advantageous.
  • Ability to multitask in an office or at an off-site client location.
  • A willingness to work flexible hours, including evenings and weekends.
  • Familiarity with cloud technologies.
  • Candidates with less than 2 years of sales experience are encouraged to apply.

We offer a competitive salary range of SGD $40,000 - $60,000 per annum, depending on experience. If you are a motivated and organized individual with excellent communication skills, please submit your application, including your current salary and expected notice period. Only shortlisted candidates will be contacted.



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