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Medical Office Coordinator

2 weeks ago

Singapore Recruit Express Pte Ltd Remote Work Freelance Full time

**Medical Office Coordinator**

We are seeking a highly skilled Medical Office Coordinator to join our team at Recruit Express Pte Ltd. As a key member of our clinical administration team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities:

  • Patient Registration and Scheduling: Efficiently register patients, schedule appointments, and coordinate with doctors to ensure smooth service delivery.
  • Payment Collection and Financial Management: Manage patient payments, process financial transactions, and maintain accurate records.
  • Pre-Video Consult Tasks: Prepare patients for video consultations, communicate appointment details, and facilitate onboarding processes.
  • Video Consult Coordination: Arrange logistics, verify patient details, and ensure medication delivery.
  • Patient Support and Queries: Address patient inquiries, provide guidance, and offer assistance with navigating our healthcare system.
  • Special Assistance and Support: Offer wheelchair services, assist patients' movement, and provide additional support when needed.
  • Chaperoning Patients: Assist doctors during medical examinations, prepare equipment, and ensure seamless communication.

Requirements:

  • A level/ Diploma/ nitec/ degree in any discipline.
  • No prior experience required; comprehensive training will be provided.