Quality Management Specialist
4 weeks ago
The Role
We are seeking a highly motivated and experienced Quality Management Specialist to join our team at Parkway Pantai Limited. The successful candidate will be responsible for planning, implementing, and reviewing the effectiveness of Quality Improvement courses.
Key Responsibilities
- Develop and implement a Quality-related training plan for SOD, including e-learning initiatives.
- Design and review teaching materials, curriculum, and training guides to ensure effective administration of training.
- Lead and manage a team to ensure alignment to corporate balanced scorecard objectives.
- Train and facilitate Basic Quality Improvement (QI) Tools, FMEA, RCA, and QI Coach programs.
- Provide project facilitation to course participants through review clinics or remote project consultations.
- Support Parkway Pantai Limited operations as required.
- Participate in ad hoc projects and contribute to the development of quality processes.
Requirements
- A general degree with at least 5 years of relevant work experience in a healthcare setting and in a supervisory position.
- Strong aptitude in developing and facilitating programs and activities aimed at meeting corporate goals and objectives.
- Demonstrate good knowledge in quality process improvement and structure.
- Highly motivated, action-oriented, and a self-starter.
Preferred Qualifications
- Experience in JCI Accreditation survey process and JCI Hospital Standards interpretation.
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