Residence Life Lead

6 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
About NTU Campus Housing

The Office of Campus Housing at Nanyang Technological University is committed to creating a safe and welcoming environment for all residents.

We believe that every individual deserves respect, inclusivity, and support, and we strive to provide a community that reflects these values.

Our Mission

We aim to provide a world-class residential experience that fosters academic excellence, personal growth, and social responsibility.

About the JobKey Responsibilities
  • Lead and coordinate hostel operations, ensuring seamless communication between teams and stakeholders.
  • Develop and implement strategies to enhance resident satisfaction, retention, and well-being.
  • Collaborate with other departments to achieve our mission and goals.
  • Supervise and train staff members to deliver exceptional customer service.
  • Investigate and resolve incidents, proposing solutions and implementing improvements.
  • Analyze data to identify trends and areas for improvement.
  • Maintain accurate records, including resident information, occupancy status, and billing details.

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