Frontline Restaurant Ambassador
3 days ago
We are seeking a Frontline Restaurant Ambassador to join our award-winning team at Mutiara Seafood, a Halal-Certified Seafood Restaurant with a reputation for exceptional service.
Company Overview
Mutiara Seafood is an esteemed restaurant in the heart of the Malay/Muslim district, known for its Award-Winning Signature Chili Crab and commitment to customer satisfaction. Our staff is dedicated to providing an unforgettable dining experience for every guest.
About the Role
We are looking for a highly motivated and enthusiastic individual to manage all restaurant reservations, including responding to calls and arranging private events. As a Frontline Restaurant Ambassador, you will be responsible for handling event inquiries and confirmations via calls and emails, ensuring excellent customer satisfaction.
Key Responsibilities:
• Manage all restaurant reservations and private events
• Respond to calls and emails promptly to ensure smooth event operations
• Handle billings for dinner service and events
• Coordinate meetings and special events with the management team
• Promote the restaurant's services positively in various channels like Social Media, WhatsApp, etc
Requirements:
• Minimum 2-4 years of relevant work experience in F&B industry
• Driven & Passionate to Provide the Best Experience for Customers in the F&B industry
• Customer-oriented, service focussed, responsible and positive working attitude
• Able to commit to restaurant's peak period including weekends, eve of and public holidays and able to work in split shift
• Computer Savvy is a requirement to reply to emails, WhatsApp, Social Media Channels
Salary and Benefits:
The estimated salary range for this role is $35,000 - $50,000 per annum, depending on qualifications and experience. Benefits include a 5-day work week, pleasant working environment, and 13-month bonus applicable.
How to Apply:
Please submit your updated resume, including the following information:
• Last and Expected Remuneration
• Earliest availability to Commence Work
• Earliest availability for Virtual Interview and/or Face to Face Interview
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