Customer Experience Expert
11 hours ago
About This Role
The Senior Customer Service Officer is a key staff member responsible for ensuring exceptional customer experiences across various interactions. As part of our team at COM CAREERS INTERNATIONAL PTE. LTD., you will play a vital role in fostering long-lasting relationships with our clients and stakeholders.
Job Summary
This senior position involves attending to guests, visitors, and clients, providing top-notch support, and managing all inquiries and transactions between management and clients. You will also be responsible for guiding junior representatives in executing assigned tasks, promoting maximum customer satisfaction, and reporting performance levels to management.
Key Responsibilities
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