Customer Experience Expert

11 hours ago


Singapore COM CAREERS INTERNATIONAL PTE. LTD. Full time

About This Role

The Senior Customer Service Officer is a key staff member responsible for ensuring exceptional customer experiences across various interactions. As part of our team at COM CAREERS INTERNATIONAL PTE. LTD., you will play a vital role in fostering long-lasting relationships with our clients and stakeholders.

Job Summary

This senior position involves attending to guests, visitors, and clients, providing top-notch support, and managing all inquiries and transactions between management and clients. You will also be responsible for guiding junior representatives in executing assigned tasks, promoting maximum customer satisfaction, and reporting performance levels to management.

Key Responsibilities



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