Resort Operations Coordinator

5 days ago


Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time
About the Role

As a Resort Operations Assistant at ST ENGINEERING E-SERVICES PTE. LTD., you will play a pivotal role in ensuring seamless operations within our resort environment.

Key Responsibilities:
  • Front Desk Management: Manage front desk duties during check-ins and handle telephone enquiries with efficiency.
  • Escalation and Support: Perform escalations of complex queries or requests to Ops Manager, providing timely support where necessary.
  • Onsite Requests: Handle onsite requests and provide assistance during resort operation hours, fostering excellent guest experiences.
  • Coordination and Security: Coordinate with security team on special vehicles/persons entering the premises, ensuring a secure environment for occupants and vendors.
  • Damages and Losses: Account for damages, loss of equipment, defects after check-outs, recording details on electronic check-in forms for accurate tracking.
  • Communications: Communicate additional charges to occupants and escalate any appeal cases to the Ops Manager, maintaining transparent and fair practices.
  • Villa Inspection: Conduct regular inspections of villas to ensure the resort is well-maintained and up-kept, recording defects in the online villa readiness checklist and reporting to Integrated Facility Management (IFM) for repairs and maintenance.
  • Office Supplies: Carry out low-value office supplies stationery-ordering, including printer toner, ensuring seamless day-to-day operations.
  • Issue Resolution: Handle any issues surfaced by the housekeeping/security team/occupants in the absence of the Ops Manager, demonstrating proactive problem-solving skills.
  • Equipment Troubleshooting: Assist occupants with basic troubleshooting for equipment like refrigerators, aircon, TV, or electrical appliances, providing prompt support.
Requirements and Qualifications:
  • Candidate Profile: A customer-oriented individual with good interpersonal and communication skills, able to work effectively in a dynamic resort environment.
  • Positive Attitude: Possess a positive working attitude, pro-active, self-motivated, and a team player with the ability to work independently.
  • Meticulous and Attentive: Meticulous and attentive to details, ensuring accuracy and precision in all tasks and responsibilities.
Work Arrangements:

Staff will be rotated in 2 work schedules: 0800 am - 5.30pm and 1100 am- 8.30pm, Monday to Friday, allowing for flexible working arrangements and work-life balance.

Tell Employers What You Have:

Highlight your relevant skills and qualifications, such as Front Office, Operational Excellence, hotel operations, Ability To Work Independently, Administrative Work, Housekeeping, Good Interpersonal Communication Skills, Inventory, Resorts, Attentive, Hotel Administration, Communication Skills, Team Player, Customer Service, Hospitality, and Eye for Details.



  • Singapore AMARA SANCTUARY RESORT SENTOSA Full time

    Job DescriptionWe are seeking a highly skilled Senior Security Officer to join our team at Amara Sanctuary Resort Sentosa.About the RoleThis is a key position that requires a strong security professional with excellent leadership skills, able to oversee and manage all aspects of security operations within the resort premises.ResponsibilitiesTo conduct...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic Resort Children's Program Coordinator to join our team at SENTOSA BEACH RESORT PTE LTD.About the RoleThe Resort Children's Program Coordinator will be responsible for providing a safe, fun, and educational experience for children within the indoor and outdoor Kids Club area.This role requires...


  • Singapore EPS CONSULTANTS PTE LTD Full time

    Job TitleResort ExecutiveAbout the JobWe are seeking a highly skilled and experienced individual to join our team as a Resort Executive at EPS Consultants PTE LTD.Salary & BenefitsThe estimated salary for this role is $2300 - $2700 per month, depending on experience.Job DescriptionAs a Resort Executive, you will be responsible for:Ensuring seamless...


  • Singapore THE SINGAPORE RESORT & SPA Full time

    Overview">The Singapore Resort & Spa seeks an exceptional Hotel Operations Manager to lead the smooth and efficient running of our luxury resort. As a key member of our senior management team, you will be responsible for ensuring maximum guest satisfaction and the safety and security of our property.">About the Role">This is an excellent opportunity for a...


  • Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time

    Job OverviewWe are seeking a highly motivated Resort Operations Assistant to join our team at ST ENGINEERING E-SERVICES PTE. LTD.Estimated Salary: SGD 25,000 - SGD 35,000 per annumKey Responsibilities:Front Desk Management: Manage front desk duties during check-ins and handling of telephone enquiries, ensuring seamless guest experiences. Escalations: Perform...


  • Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time

    About the Role:We are seeking a highly skilled and customer-focused Resort Operation Assistant to join our team at ST ENGINEERING E-SERVICES PTE. LTD.Key Responsibilities:Provide exceptional front desk services during check-ins, handling telephone enquiries, and escalating complex queries to the Ops Manager as needed.Manage onsite requests, provide...


  • Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time

    Job OverviewWe are seeking a highly organized and customer-focused Resort Operations Assistant to join our team at ST ENGINEERING E-SERVICES PTE. LTD.Key ResponsibilitiesManage front desk duties during check-ins and handle telephone enquiries efficiently.Perform escalations of complex queries or requests to the Ops Manager, where necessary.Provide assistance...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Job SummaryWe are seeking an experienced Hotel Operations Manager to oversee the smooth daily running of our Housekeeping operation at SENTOSA BEACH RESORT PTE LTD in Singapore.About the RoleThis role involves ensuring service quality is maintained, supervising team performance, and maintaining hotel corridors. The ideal candidate will have strong...


  • Singapore OASIA RESORT SENTOSA Full time

    Job Title: Hotel Operations ManagerWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at OASIA RESORT SENTOSA. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional guest experiences, and driving revenue growth.About You:You have a minimum...


  • Singapore AMARA SANCTUARY RESORT SENTOSA Full time

    Job Summary:We are seeking an experienced Financial Controller to join our team at Amara Sanctuary Resort Sentosa. This is a challenging role that requires strong leadership and analytical skills to oversee all financial operations, ensuring compliance with finance policies and procedures.About the Role:Prepare accurate and timely financial reports,...


  • Singapore AMARA SANCTUARY RESORT SENTOSA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Resort Guest Services Professional to join our team at Amara Sanctuary Resort Sentosa. As a key member of our Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.About the RolePerform efficient room check-ins...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at SENTOSA BEACH RESORT PTE LTD in Singapore.About the RoleThe ideal candidate will have a strong background in hotel operations, with experience in managing housekeeping teams and ensuring smooth daily hotel operations. As a key member of our management...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Job Summary:We are seeking a skilled Hotel Operations Manager to oversee the smooth running of our hotel's housekeeping department. The successful candidate will be responsible for supervising the team, ensuring high standards of cleanliness and quality, and maintaining excellent relationships with guests.About Us:Sentosa Beach Resort Pte Ltd is a leading...


  • Singapore THE SINGAPORE RESORT & SPA Full time

    Job DescriptionThe Singapore Resort & Spa is seeking a skilled and experienced Hotel Operations Manager to join our team. This exciting opportunity will see you overseeing the smooth and efficient running of our luxurious resort, ensuring maximum guest satisfaction and the safety and security of our property.We are looking for someone with a passion for...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job OverviewWe are seeking an experienced Resort Operations Manager to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Key ResponsibilitiesManage front desk duties and handle telephone enquiries effectively.C-coordinate with the security team to ensure seamless entry and exit procedures for vehicles, vendors, occupants, contractors, and visitors.Accurately...


  • Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Manage front desk duties during check-ins and handling of telephone enquiries. Perform escalations of complex queries or requests to Ops Manager, where necessary. Handle onsite requests and provide assistance during resorts operation hours. Coordinate with security team on special vehicles/persons entering the...


  • Singapore EPS CONSULTANTS PTE LTD Full time

    Job SummaryWe are seeking a skilled Resort Operations Manager to join our team at EPS Consultants PTE LTD. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our resort.About the RoleThe successful candidate will have a strong background in hospitality and experience in managing teams and...


  • Singapore SG HOTELS PTE. LTD. Full time

    Job DescriptionSG HOTELS PTE. LTD. is seeking a Resort Operations Director to oversee the daily operations of our luxury resort in Singapore.About SG HOTELS PTE. LTD.We are a luxury boutique hotel group with four hotels in Singapore, all franchised under Marriott International, the world's largest and most prestigious hotel company.About the RoleThe Resort...


  • Singapore THE SINGAPORE RESORT & SPA Full time

    Job Title: Hotel Reservation CoordinatorWe are seeking a highly skilled Hotel Reservation Coordinator to join our team at THE SINGAPORE RESORT & SPA. This is an exciting opportunity for a motivated individual to take on a key role in our hotel operations.


  • Singapore AMARA SANCTUARY RESORT SENTOSA Full time

    Job Title: Senior Security ProfessionalSalary Range: SGD $60,000 - $80,000 per annumAbout AMARA SANCTUARY RESORT SENTOSAWe are a premier resort destination in Sentosa, committed to providing exceptional experiences for our guests. Our team is passionate about delivering world-class service and ensuring the safety and security of our guests.Job Description:As...