Operational Strategist

4 weeks ago

Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full time
Job Overview
Silver Generation Office seeks an experienced Operational Strategist to develop operational strategies and plans, ensuring seamless execution of tasks across departments. As a key member of our team, you will establish strong working relationships with Satellite Offices and lead the implementation of operating guidelines that enable them to plan, execute, and calibrate their operations effectively.

About You
We are looking for a highly skilled individual with a degree or equivalent in any field from a recognised University, holding at least 3-4 years of relevant working experience, preferably in a similar capacity. Your ability to grasp organisational strategies and plans, understand objectives, and impact on operations planning and execution is crucial. Additionally, you should be able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms.

Your Key Responsibilities
- Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office.
- Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute, and calibrate their operations.
- Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement, and develop forward plans.
- Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model.
- Synthesise insights from data and work closely with SOs to drive the translation of recommendations into business actions.
- Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs.
- Support project management of cluster projects, including the monitoring of progress, resource utilisation, schedule, risks, and issues, and coordinate and organise meetings as required.
- Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required.

Required Skills and Qualifications
- A degree or equivalent in any field, from a recognised University.
- Minimally 3-4 years of relevant working experience, preferably in similar capacity.
- Able to grasp organisational strategies and plans and understand the objectives and impact to operations planning and execution.
- Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms.
- Knowledge of how to create and apply various algorithms from database to analyse trends, sense make, and identify gaps and areas that need improvement.

Estimated Salary: $80,000 - $110,000 per annum.

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