Digital Banking Product Manager

2 weeks ago


Singapore BANK OF CHINA LIMITED Full time
Job Description

We are seeking a highly skilled Digital Banking Product Manager to join our team at BANK OF CHINA LIMITED.

Key Responsibilities:
  • Manage digital banking products and systems, ensuring seamless user experience and high levels of customer satisfaction.
  • Analyse debit card and customer data to identify trends and opportunities for growth, working closely with cross-functional teams to develop business strategies.
  • Develop and implement product features enhancements and promotions to drive revenue growth and improve customer engagement.
  • Process debit card accounts, manage customer disputes, and handle funds clearance and card cancellation requests in a timely and efficient manner.
  • Provide training and communications on updated product operating policies and procedures to ensure all stakeholders are aligned and informed.
Requirements:
  • Education: Degree or higher in a relevant field such as finance, business administration, or computer science.
  • Minimum 1 year of experience in financial services, business analysis, product development, or financial management.
  • Strong communication and coordination skills, with the ability to work effectively with cross-functional teams.
  • Proficiency in financial services, business analysis, product development, and financial management.
  • Able to translate insights into actionable recommendations that drive business growth.
  • Ability to meet timelines, prioritize business needs, and manage multiple projects simultaneously.
  • Owning results and committed to achieving goals.
Benefits

We offer a competitive salary package, including a base salary of approximately $80,000 per annum, plus performance-based bonuses and benefits. Our team is committed to supporting your professional development and career growth, providing opportunities for advancement and recognition.

About Us

BANK OF CHINA LIMITED is a leading global bank with a rich history and heritage. We are dedicated to delivering exceptional service and solutions to our customers, driving innovation and excellence in all aspects of our business.



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