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Customer Service Representative

3 weeks ago


Singapore beBeeCustomerService Full time $2,500 - $30,000

Job Title: Customer Service Representative - Call Centre East

About the Role

We are seeking a highly skilled and motivated customer service representative to join our team. The ideal candidate will have excellent communication skills, strong interpersonal abilities, and experience working in a fast-paced call centre environment.

The successful candidate will be responsible for:

  • Providing exceptional customer service and addressing customer concerns with empathy.
  • Recommending products and services to customers.
  • Assisting with preparing reports and performing other administrative tasks as needed.
  • Supporting customers via phone to promote our products and services.
  • Collecting service charges and following up on unpaid bills.
  • Updating customer records and preparing Quality Claims Reports.

To be successful in this role, you should have:

  • Experience working in a customer-oriented environment and/or call centre setting.
  • Strong verbal and written communication skills.
  • Good listening skills.
  • Be an enthusiastic and self-motivated individual.
What We Offer

We offer a competitive salary, comprehensive training program, and opportunities for career advancement. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.