Cold Room Administrator
3 days ago
We are seeking a skilled Cold Room Administrator to join our team at Kiat Lay Coldroom Specialist Pte. Ltd.
Job DescriptionThe successful candidate will be responsible for providing exceptional customer service, handling inquiries and resolving issues in a timely manner. They will act as a central point of contact for various departments within the organization, ensuring a seamless customer experience.
The ideal candidate will possess strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Prior experience in customer service and administrative roles is preferred, along with proficiency in using Microsoft Office Suite and other relevant software.
Key Responsibilities- Provide outstanding customer service to both internal and external stakeholders
- Handle customer inquiries and resolve issues professionally and promptly
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to coordinate customer requests, order processing, and service delivery
- Prepare and distribute correspondence, reports, and presentations as required
To be successful in this role, you will need:
- Prior experience in customer service and administrative roles (preferred)
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and the ability to handle customer inquiries and complaints professionally
- Attention to detail and accuracy in handling administrative tasks
- Proficient in using Microsoft Office Suite and other relevant software
We offer a competitive salary of SGD $45,000 - $55,000 per annum, depending on experience, as well as opportunities for professional growth and development. Our company culture values teamwork, innovation, and customer satisfaction, making it an ideal place to build your career.
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