Sales Order Coordinator
1 week ago
Eastern Harvest Foods (Singapore) Pte. Ltd. is a leading food company that values its employees and invests in their growth.
About the Role:
We are seeking a Sales Order Coordinator to join our team in Singapore. As a Sales Order Coordinator, you will play a critical role in managing customer orders efficiently and ensuring timely delivery of products.
Responsibilities:
- Manage customers' orders from receipt to delivery, ensuring accuracy and timeliness.
- Assist in generating sales orders, delivery notes, invoices, and credit notes.
- Monitor and respond promptly to customer inquiries via email and phone.
- Collaborate with internal departments to fulfill customer orders and resolve any issues.
- Provide excellent customer service and ensure customer satisfaction.
Requirements:
- Minimum 'O' Level or Diploma qualification.
- Preferably with at least 2 years of relevant experience in order management or customer service.
- Excellent communication, interpersonal skills, and customer orientation.
- Proactive with strong task prioritization and time management skills.
- Familiarity with ERP/NAV systems is an asset.
- Diligent and dependable with a positive attitude.
Working Conditions:
- 5.5 days work week (Alternate Saturday)
- AM shift #1: 7am to 4pm (Mon to Fri), 7am to 12noon (Sat) OR
- AM shift #2: 8am to 5pm (Mon to Fri), 8am to 1pm (Sat)
Location:
EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD., 5 Jalan Tepong
Salary:
$3,200 - $4,200 per month, depending on qualifications and experience.
Benefits:
- Competitive salary package
- Medical benefits
- Performance bonus
- Staff purchase benefits
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