Sales Order Coordinator

1 week ago


Singapore EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD. Full time
Company Overview:
Eastern Harvest Foods (Singapore) Pte. Ltd. is a leading food company that values its employees and invests in their growth.

About the Role:
We are seeking a Sales Order Coordinator to join our team in Singapore. As a Sales Order Coordinator, you will play a critical role in managing customer orders efficiently and ensuring timely delivery of products.

Responsibilities:
  • Manage customers' orders from receipt to delivery, ensuring accuracy and timeliness.
  • Assist in generating sales orders, delivery notes, invoices, and credit notes.
  • Monitor and respond promptly to customer inquiries via email and phone.
  • Collaborate with internal departments to fulfill customer orders and resolve any issues.
  • Provide excellent customer service and ensure customer satisfaction.

Requirements:
  • Minimum 'O' Level or Diploma qualification.
  • Preferably with at least 2 years of relevant experience in order management or customer service.
  • Excellent communication, interpersonal skills, and customer orientation.
  • Proactive with strong task prioritization and time management skills.
  • Familiarity with ERP/NAV systems is an asset.
  • Diligent and dependable with a positive attitude.

Working Conditions:
  • 5.5 days work week (Alternate Saturday)
  • AM shift #1: 7am to 4pm (Mon to Fri), 7am to 12noon (Sat) OR
  • AM shift #2: 8am to 5pm (Mon to Fri), 8am to 1pm (Sat)

Location:
EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD., 5 Jalan Tepong

Salary:
$3,200 - $4,200 per month, depending on qualifications and experience.

Benefits:
  • Competitive salary package
  • Medical benefits
  • Performance bonus
  • Staff purchase benefits


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