Service Delivery Associate
5 days ago
At Recruit Express Pte Ltd, we strive to provide exceptional service to our customers.
SalaryThe estimated salary for this role is SGD $40,000 - $60,000 per annum, depending on experience.
Job DescriptionThis Service Delivery Associate role involves ensuring a seamless customer experience by providing professional support and resolving defects/complaints efficiently.
Key Responsibilities:- Unit Inspection & Readiness: Conduct quality inspections of all units to identify defects, guaranteeing that handed-over units meet quality standards.
- Defects Rectification: Collaborate with the main contractor to rectify defects within the stipulated timeline and schedule joint inspections as necessary.
- Unit Handover: Assist in preparing handover kits with complete information and ensure timely delivery.
- Customer Complaint Resolution: Support in resolving customer complaints related to defects and other areas, ensuring satisfactory outcomes.
- Proficiency in Microsoft Office and MS Word
- Excellent interpersonal and communication skills
- Attention to detail and quality inspection expertise
We offer a supportive work environment and opportunities for growth and development.
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