Service Delivery Associate

5 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Overview

At Recruit Express Pte Ltd, we strive to provide exceptional service to our customers.

Salary

The estimated salary for this role is SGD $40,000 - $60,000 per annum, depending on experience.

Job Description

This Service Delivery Associate role involves ensuring a seamless customer experience by providing professional support and resolving defects/complaints efficiently.

Key Responsibilities:
  • Unit Inspection & Readiness: Conduct quality inspections of all units to identify defects, guaranteeing that handed-over units meet quality standards.
  • Defects Rectification: Collaborate with the main contractor to rectify defects within the stipulated timeline and schedule joint inspections as necessary.
  • Unit Handover: Assist in preparing handover kits with complete information and ensure timely delivery.
  • Customer Complaint Resolution: Support in resolving customer complaints related to defects and other areas, ensuring satisfactory outcomes.
Required Skills & Qualifications:
  • Proficiency in Microsoft Office and MS Word
  • Excellent interpersonal and communication skills
  • Attention to detail and quality inspection expertise
Benefits:

We offer a supportive work environment and opportunities for growth and development.



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