Global Business Services Director Lead
1 week ago
This is a rare opportunity to lead the Global Business Services desk as an Associate/Director for a global outsourcing service provider. The company simplifies and reduces operational complexity in work processes, supporting clients in scaling their business.
About the Role- The successful candidate will serve as the primary contact point for clients, partnering with them to understand their business requirements and tailoring an effective service solution to meet their needs in areas of accounting, tax, payroll, etc.
- They will lead a large team of up to 20 staff members, providing leadership and technical guidance across different functions.
- The role requires knowledge of accounting changes, regulatory compliance adherence, and resolving complex issues encountered by the team or between clients.
- Promoting cross-collaboration between regional teams across APAC, EMEA, and US is also crucial, sharing best practices and ensuring seamless communication.
- The successful candidate must implement controls and automate processes, evaluate their effectiveness, and continuously refine processes.
- Business partnership with the sales team on tenders for new clients, ensuring service alignment, and mitigating financial risk are key responsibilities.
- A degree in Accounting/Finance and a qualified CA/CPA/ACCA with at least 12 years of working experience are required.
- Experience working in BPO set-ups, track record of liaising with international clients across diverse industries, is essential.
- Commercial acumen and stakeholder management skills to build relationships with cross-functional teams, new, and existing clients are necessary.
- A proactive approach to problem-solving and process optimisation is required.
- Technical competency in areas of accounting, tax, and payroll across different jurisdictions is mandatory.
- A global role offering opportunities to work with a portfolio of international clientele across diverse industries.
- A 100% remote work arrangement.
With a salary range of SGD $120,000 - SGD $180,000 per annum, this position offers a competitive remuneration package, reflecting the company's commitment to attracting top talent.
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