Application Support Specialist
6 hours ago
Company Overview
GMP Recruitment Services (S) Pte Ltd is a reputable IT solution provider for Japanese banks.
Salary: SGD 90,000 - 120,000 per annum
Job Description
We are seeking an experienced Application Support Analyst to join our Payment Systems team in Expo. As an Application Support Analyst, you will be responsible for providing L2 support and troubleshooting for production incidents and critical system interfaces.
Key Responsibilities:
- Perform production application support tasks for payments systems in the APAC region
- Ensure production system integrity and readiness of systems under Payment Systems team for APAC region
- Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment
- Lead and coordinate projects (project support and change request)
- Highlight and escalate risk issues to relevant parties in a timely manner; Participate in system restoration for Disaster Recovery exercises
Required Skills and Qualifications
To be successful in this role, you will require:
- Diploma or bachelor's degree in Computer Science or Information Technology
- Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution
- Possess hands-on experiences in supporting Payment systems
- Experience in Enterprise Application support environment with interaction to multiple functions (developer, infrastructure and service desk) and business users
- Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices
- Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services
- Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
Benefits
GMP Recruitment Services (S) Pte Ltd offers a competitive salary and benefits package, including:
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A comprehensive benefits package
Others
Please note that only shortlisted candidates will be notified.
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