System Support Assistant

22 hours ago


Singapore OCI SYSTEM PTE. LTD. Full time
About the Role

As a System Support Assistant at OCI SYSTEM PTE. LTD., you will play a vital role in delivering exceptional customer service and technical support.

The successful candidate will be responsible for handling pre-sales technical support, conducting system demos, and providing first-level support assistance to customers. You will also be required to record customer usage questions and technical issues in logs, direct unresolved issues to next level of support, maintain effective communication with customers, and collaborate with other teams within the organization.



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