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Sales Governance Manager

2 months ago

Singapore DBS Bank Limited Full time
About DBS Bank Limited

DBS Bank Limited is a leading financial institution in Asia, providing a wide range of financial services to individuals, businesses, and institutions. Our mission is to be the best bank in the world, and we are committed to delivering exceptional customer service and innovative financial solutions.

Job Purpose

The Sales Governance Manager is a critical role within our Sales organization, responsible for developing and implementing sales governance policies, processes, and systems to ensure the effective and efficient operation of our sales teams. This role will work closely with the Head of Sales and other stakeholders to define and execute sales strategies, monitor performance, and drive continuous improvement through effective engagement and close working collaboration with stakeholders (product, operations, risk & compliance and legal) on all levels, from top leadership to the working team.

Key Responsibilities
  • Develop and Implement Sales Governance Policies

The Sales Governance Manager will be responsible for developing and implementing sales governance policies, processes, and systems to ensure compliance with regulatory requirements and internal standards. This will involve working closely with the Head of Sales and other stakeholders to define and execute sales strategies, monitor performance, and drive continuous improvement.

Monitor and Evaluate Sales Performance

The Sales Governance Manager will be responsible for monitoring and evaluating sales performance against targets and identifying areas for improvement. This will involve analyzing sales data, identifying trends and patterns, and providing recommendations for improvement.

Conduct Sales Audits

The Sales Governance Manager will be responsible for conducting regular sales audits to assess compliance with governance policies and identify opportunities for optimization. This will involve reviewing sales processes, identifying areas for improvement, and providing recommendations for change.

Provide Guidance and Support

The Sales Governance Manager will be responsible for providing guidance and support to sales teams on governance-related matters. This will involve working closely with sales teams to ensure they understand and comply with governance policies and procedures.

Collaborate with Other Departments

The Sales Governance Manager will be responsible for collaborating with other departments, such as Finance, Risk, and Compliance, to ensure alignment of sales governance with overall business objectives. This will involve working closely with these departments to ensure that sales governance policies and procedures are aligned with business objectives.

Develop and Implement Training Programs

The Sales Governance Manager will be responsible for developing and implementing training programs to enhance sales teams' understanding of governance policies and best practices. This will involve working closely with sales teams to identify training needs and develop training programs to meet those needs.

Stay Abreast of Industry Best Practices

The Sales Governance Manager will be responsible for staying abreast of industry best practices and emerging trends in sales governance. This will involve attending industry conferences, reading industry publications, and participating in online forums to stay up-to-date on the latest developments in sales governance.

Identify and Implement Technology Solutions

The Sales Governance Manager will be responsible for identifying and implementing technology solutions to improve sales governance processes. This will involve working closely with IT to identify technology solutions that can improve sales governance processes and implementing those solutions.

Contribute to Sales Strategies

The Sales Governance Manager will be responsible for contributing to the development and execution of sales strategies. This will involve working closely with the Head of Sales and other stakeholders to define and execute sales strategies.

Manage and Oversee the Sales Governance Team

The Sales Governance Manager will be responsible for managing and overseeing the sales governance team. This will involve working closely with the team to ensure they have the resources and support they need to perform their duties effectively.

Establish Clear Escalation Procedures

The Sales Governance Manager will be responsible for establishing clear escalation procedures for reporting potential compliance violations or ethical concerns. This will involve working closely with the Head of Sales and other stakeholders to establish procedures for reporting and addressing potential compliance violations or ethical concerns.

Requirements
  • Domain Expertise in Cross-Border Payments

The ideal candidate will have domain expertise in cross-border payments in Asia, with a strong knowledge of the payments industry and related technologies.

Deep Understanding of SME and New Economy Segment

The ideal candidate will have a deep understanding of the SME and new economy segment, including their needs and requirements.

5+ Years of Experience in Sales Management and Business Development

The ideal candidate will have 5+ years of experience in sales management and business development, with a strong track record of delivering results in a fast-paced and dynamic environment.

Strong Leadership and Management Skills

The ideal candidate will have strong leadership and management skills, with the ability to motivate and inspire sales teams to achieve their goals.

Strong Problem-Solving and Decision-Making Skills

The ideal candidate will have strong problem-solving and decision-making skills, with the ability to analyze complex data and make informed decisions.

Ability to Influence Key Stakeholders

The ideal candidate will have the ability to influence key stakeholders, including sales teams, product teams, and other departments.

Experience in Cross-Border Payments Industry in Fintech or Banking

The ideal candidate will have experience in the cross-border payments industry in fintech or banking, with a strong understanding of the latest trends and developments.