Application Support Specialist for Banking Operations
3 weeks ago
We are seeking an experienced Application Support Specialist to join our team at Crédit Agricole CIB. This role will be responsible for providing technical support and assistance to users in the Asian and European regions.
About the JobThe ideal candidate will have a minimum of 4 years of experience in application support, with a background in banking industry. The successful applicant will be able to manage user requests and incidents in a timely manner, prioritize tasks based on urgency and criticality, and ensure efficient communication with stakeholders.
Responsibilities- Manage user requests and incidents in a timely manner
- Prioritize tasks based on urgency and criticality
- Ensure efficient communication with stakeholders
- Contribute to change requests and urgent data modifications
- Evaluate and resolve complex technical issues
- Maintain accurate records of incident management and resolution
The successful applicant will possess excellent analytical skills, ability to multitask, and strong problem-solving abilities. They will also have basic technical skills such as SQL, Unix, Microservices, and CI/CD tools.
BenefitsWe offer a competitive salary package, including a base salary of $80,000 per annum, plus benefits and opportunities for professional growth and development.
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