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Resort Ambassador

3 weeks ago

Singapore beBeeGuestRelations Full time $3,000 - $5,000

We are seeking a highly skilled Guest Relations Officer to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to engage effectively with guests and colleagues.

Main Responsibilities

  • Provide exceptional guest service by being the first point of contact for our guests, welcoming them upon arrival and ensuring a seamless check-in and check-out experience.
  • Offer recommendations on dining, entertainment, transportation, and other guest needs, and advise on resort offerings and attractions.
  • Manage guest profiles, process payments, handle administrative tasks related to guest services, and prepare accurate records and reports as needed.

Requirements

  • A minimum 1-2 years of experience in a similar capacity in a property of similar standing is required.
  • A professional certificate or diploma in hospitality management or a related field is essential.
  • The successful candidate will possess exceptional problem-solving abilities, strong attention to detail, and excellent communication and interpersonal skills.

Benefits

As a valued member of our team, you will enjoy a competitive salary, opportunities for career advancement, and a comprehensive benefits package.

About the Role

This is an exciting opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.