
Travel Expert
5 days ago
Tourism Professional
Description:
We are seeking a skilled Tourism Professional to handle travel reservations, provide quotations and advice to clients, and ensure all bookings comply with company policies.
Responsibilities:
- Manage travel bookings for flights, hotels, tours, and transportation according to client requests
- Create accurate quotations for travel packages, tickets, and related services
- Offer expert advice on travel options, itineraries, and requirements
- Confirm bookings and issue tickets or travel documents
- Keep clients informed about reservation status, pricing, and availability
- Respond promptly to customer inquiries via phone, email, or in-person
- Maintain up-to-date records of bookings and client information
- Collaborate with airlines, hotels, and service providers for reservation coordination
Requirements:
- GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
- Previous experience in travel agency or customer service is an advantage
- Excellent communication and customer service skills
- Proficient in MS Office and reservation systems
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